Our Service:

Our commitment to service is based on total customer satisfaction.

We guarantee quick and efficient service and maintenance of our electric chariots.

We ensure that we will help you whenever or wherever you need us, 24 hours a day, 365 days a year.

We provide a 1-year limited warranty on all manufacturing defects and electrical components like the battery, motor, controller and throttle.

Package:

Each unit in one carton

Double package protect Escooter.Make sure that it is safe in delivery.

Before packaging,we will test each unit strictly,here is one test for reference,

Shipping:

-By sea, FOB Shenzhen port;Or CIF for bulky orders only, customers need to fetch the goods from seaport.

-By air, customer needs to fetch the goods from airport.

-By express (DHL, FEDEX, UPS), door to door, best for sample order.

Sample order : within 24 hours after payment confirmation

Container order : one week

Since our factory strictly follow quality control procedures,we are confident to provide our scooter with 1 year warranty. We do not only provide you with scooters, we give you our professional support and great after-sale servece as well.

Pls maintain balance scooter according to the user manual so that you can keep the scooter in the best condition.

Any problems about your balance scooter,please contact us.And we have professional staff who will supply best after service for you, and also answer any questions or problems from you.

You only need tell us and describe the problem when scooter has problem,we can know what the problem.

We will send you the new replacement after you send us the broken parts. And we will teach you how to replace it by video.

Welcome to consult us for details!!!

Contact person: Celia Chen

Business Time: GMT 9:00a.m.-6:00p.m. (Monday - Friday)

Tel&WhatsApp: +86-158-8935-5118

skype: chenying0515

Shenzhen EcoRider Robotic Technology Co., Ltd, founded in 2013,with 6 years professional export experience, known as Shenzhen Xinli Escooter Technology Co., Ltd. before,is located at Xinzhi Industrial Zone, Shenzhen. EcoRider is our new brand for market since 2016. With more than 50 workers and over 2000 square meters workshop.We specialize in manufacturing electric scooter, including Balance Scooter,Electric Skateboard,Foldable E-bike,Harley Scooter and Kick Scooter.We combine researching, developing, manufacturing and marketing,and offer OEM and ODM service.

Our company is certificated by SGS,BV and TUV.We have several Design patents,Utility patents and Invent patents.Our products have latest CE, ROHS,FCC, and EEC/COC quality certificate.And battery has MSDS,UN38.3 safety report. And we strictly follow the standard of ISO9001.

We have exported to more than 80 countries and areas all over the world,.Our main market is Europe and America. With reliable supply channels, independent R&D team, a young group of responsible sales representatives and quick-responding after-sales services,we owned customers’ trust and good reputation.

Looking forward our cooperation in the near coming future!